How Do I ...
(Q) How do I get back into my registration and/or shopping cart and complete my registration and pay for my class ... or buy another product?
(A) Follow the instructions below:
- Go to this link and enter the Email address and password you set up during registration.
- You will be redirected back to the home page. It should say Hello (YOUR NAME)! if you successfully logged in.
- Click on the Checkout button at the top of the page to finish the payment process.
- Once payment is confirmed, you will be given a link to login and begin your class.
(Q) How do I download your brochure ?
(A) Click here to download:
DOWNLOAD BROCHURE
(Q) How do I pay for the class?
(A) After you select your course, and complete the registration form, you can pay by credit card on line. Please have your card handy when you are enrolling.
(Q) How do I know which class to take?
(A) Ask the court or DMV how many hours you need to take to meet their requirements. Every state is different. You can check this link: State Information for information about state requirements.
(Q) How do I enroll for a class?
(A) Browse the list of courses in the COURSE CATALOG,and click on the TYPE of classes you need, i.e., Online DUI, Alcohol/Drug, California Non-Resident DUI, etc. Click on the title of the class you need from the list of classes, add to cart, go to checkout, complete registration form, complete payment process, click on the link to your class.
(Q) How do I enroll and complete an online class if I don't have a computer or email?
(A) You can use a computer for free at any local library, but there are restrictions on how long you can be on each day. Ask for assistance at the library. You can sign up for a free email account at Yahoo.com or Hotmail.com. Please write down your email address which you must have to access your course.
(Q) How do I get back into my class after I have completed a lesson or two?
(A) If you registered and paid for your class and didn't bookmark the link, go to:
http://twccsolutions.com/classroom. If you still experience problems logging in, email us or call 1.877.368.9909 for more information.
Office Hours:
Monday - Friday
9am - 5pm Mountain Standard Time
or email support@twccsolutions.com
(Q) How do I get my certificate of completion?
(A) Some classes allow you to print out a certificate online, but MOST do not. After completion, please call our office toll free at 1-877-368-9909 and request your certificate.
(Q) How do I get my certificate as soon as possible?
(A) You can request next day or overnight delivery for an addition fee of $25.00. Please call the office before 12:00 noon, Mountain Standard Time to request overnight delivery.
