Privacy Notice

Privacy and Security Policies

We Are Committed To Your Privacy: The purpose of this Privacy Policy is to inform you about information we may collect from or about you and what we do with that information. The following document discloses our information gathering and dissemination practices for the Web sites www.tomwilsoncounseling.com and www.outofstatedwi.com/courses. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect: This notice applies to all information collected or submitted on the www.tomwilsoncounseling.com Web site. On some pages, you can order courses, make requests, and register to receive materials. This information is maintained in private files on our secure Web server and internal systems. Our primary goal in collecting personal information about you is to provide a satisfying and customized experience while using our Web site. We try to use technology in a way that makes your online registration and course completion experience unique and pleasing.

Registration Required: To fully utilize our services, you need to register using our online registration form. You will need to provide information including your name, address, and e-mail address. On some pages, you can submit information about other people. For example, if you want information sent directly to someone other than yourself, you need to submit the recipient's name and address.We also track certain information about how you navigate our Web site. This information is used internally so that we can better serve our customers and improve the online shopping experience. We analyze and compile this information on an aggregated basis. This information is not personally identifiable and may include, but is not limited to, the URL that you came from, whether it was from our site or not, which URL you go to next, again whether or not from our site, what browser you are using and your IP address.

Your IP Address: We use IP addresses to help diagnose problems with our server and to administer our Web site. We use this information internally to improve the products and services we provide to you. This site may contain links to other sites. We are not responsible for the privacy practices or the content of other Web sites. Our site uses order forms for you to request information, products and services. We collect contact information (such as your e-mail address), and demographic information (such as your zip code). We collect, but do not retain financial information (such as your account and credit card numbers).

Security: This site has security measures in place to protect the loss, misuse and alterations of the information under our control. All customer information (like your e-mail address and credit card information) is transferred using HTTPS (secure http) and SSL (Secure Socket Layer). Meaning, all data is encrypted by your browser and then decrypted by the Web server (our site), rendering the information unreadable.

E-mail Privacy Policy: When you sign up for e-mail updates, we will send you announcements regarding special events and promotions. Each e-mail we send has a link enabling you to unsubscribe. Please note that if you request to be removed from our e-mail updates database you will still receive e-mail notifications and updates regarding any order placed at www.TomWilsonCounseling>com.

What Are "Cookies" and How Do We Them? A cookie is a small data file that contains a unique identifier used to store your personal information, directly on your computer. Tom Wilson Counselning does not retain cookies. The only way we can connect you to your information is when you register or sign in to the Web site. Upon signing in, you can access any of your account information. All of your information is stored in a safe and secure database. We do not retain any of your financial information.

Payment Options: The websites www.tomwilsoncounseling.com and www.twccsolutions.com accepts the following forms of payment:

  • Visa
  • MasterCard
  • Discover
  • E-checks or off-line credit card processing.
Please note: Please use the billing address of the credit card you are using in order to prevent Paypal from rejecting your purchase. Paypal is the sole online credit card processsor of all charges regardless of credit card.

Technical Requirements: For security reasons, you must have an SSL-enabled browser: Internet Explorer version 5.0 or higher or Firefox. Our site is designed for monitors set to 800 x 600 pixel resolution. We recommend setting your monitor to 1024 x 768 pixel resolution for optimal color, clarity and integrity.

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